Frequently Asked Questions
Q. Can I customize the program beyond the options described here?
A. Yes! Each company gets their own codebase, so we are extremely flexible in our ability to customize. Additional programming charges will likely apply for additional customizations.
Q. Is there an unlimited package?
A. We can offer options for more users, beyond the 3 packages displayed. Please contact us with a request.
Q. Can I see my user's diet data within the control panel?
A. No, that data is kept private. You can see their email address and the date they joined.
Q. Can I upgrade or downgrade my package if my user needs change?
A. Yes, but a small change-fee may apply.
Q. Can I monetize the program?
A. Yes, you can offer the program in any way you wish. We do not handle payment processing, however.
Q. Is the program iOS and Android compatible?
A. Yes, the program was designed to work on all modern phones, tablets, and computers. This is not a native app however, the program is accessed via the device's web browser.
Q. Will I have access to the source code?
A. No, we do not provide that access.
Q. Is the program secure?
A. Yes, the program runs using the latest SSL standards and your members (and their data) are not mixed in with other companies.
Q. Can I use my own domain name?
A. Yes, but an additional fee will apply. You'll have to purchase an SSL certificate too as we don't allow unsecured access.